Your Privacy, Our Responsibility

13 BD's Privacy Policy — Clear & Simple

13 BDYou have every right to know how carefully your data is protected on this platform. This page is written in plain, straightforward English — no complex legal language. Read it, understand it, and browse with confidence.

Last Updated: January 2026
What's in This Policy
Data Collection Data Usage Cookie Policy Data Retention Third Parties Your Rights Security Measures Contact

How 13 BD Protects Your Information

A quick overview of the key pillars of our privacy protection

256-Bit SSL Encryption

Every piece of data you share with us is protected by bank-grade encryption — completely unreadable to anyone outside.

Secure Data Storage

All data is stored on encrypted servers, protected by multiple backup layers and firewalls. Unauthorized access is not possible.

Data Is Never Sold

13 BD never sells or rents your personal data to third parties. This is our strictest policy.

Minimal Data Collection

Only the information that is strictly necessary is collected. 13 BD does not gather any additional personal data beyond what is required.

Two-Factor Authentication

Enable 2FA on your account for an extra layer of security and to prevent unauthorized logins.

Third-Party Audits

Our security measures are regularly audited by international auditors. Transparency is our commitment.

1 Introduction & Scope

13 BD (www.13bd.ws) places your privacy above all else. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and how we keep it secure.

By using our website or creating an account, you agree to this policy. This policy 13 BD's services across all channels — including the website, mobile app, live chat, and email communications.

We understand that many people in Bangladesh are concerned about the safety of their personal information online. That's why 13 BD This entire policy has been written in plain, accessible English — free of legal jargon. If anything is unclear, please reach out to our support team.

Important: Any changes to this policy will be updated on this page and communicated to your registered email address.


2 What Information We Collect

13 BD We collect only the information necessary to provide our services. Full details are listed in the table below:

Data Type Example Why It's Required
Identity Information Name, date of birth, NID number Age Verification & KYC
Contact Information Phone number, email address Account & Support
Financial Information BKash/Nagad number, transaction history Payment Processing
Technical Information IP address, device type, browser Security & Technical Support
Gaming Information Betting history, game preferences, and session times Responsible Gaming & Enhanced Services

We never collect or store your full payment card number or CVV. All payment processing is handled entirely through secure third-party gateways.


3 How We Collect Your Data

13 BD Your information is collected in the following ways:

  • Directly from you: At the time of registration, KYC verification, support ticket submission, or profile updates.
  • Automatically: Via cookies, log files, and analytics tools during your use of the website.
  • From Third Parties: Transaction confirmation data from payment providers (bKash, Nagad).
  • During the KYC process: A photo of your National ID card or passport for identity verification.

Please Note: If you choose not to provide certain information, some services may be limited — but we will never force you to share anything unnecessary.


4 How We Use Your Information

13 BD Your information is used solely for the purposes outlined below — and for no other reason:

  • Account Management: To ensure secure registration, login, and account safety.
  • Payment Processing: To accurately process deposits and withdrawals.
  • Customer Support: To help resolve your issues.
  • Security Protection: To prevent fraud, money laundering, and unauthorized access.
  • Responsible Gaming: To identify unusual gaming patterns and provide assistance to members.
  • Legal Obligation: To meet regulatory compliance requirements.
  • Service Improvement: For anonymous analytics to improve your experience on the platform.

About Important Updates & Offers 13 BD You may be notified via SMS or email. You can opt out of these communications at any time through your account settings.


5 Data Retention Period

13 BD How long your data is retained depends on the type of information and applicable legal requirements:

  • Active Account Data: For the full duration of your active account.
  • Closed Account Data: Generally up to 5 years, as required by legal obligations.
  • Financial Transaction Records: A minimum of 5 years, in accordance with international regulations.
  • KYC Documents: Up to 5 years after account closure.
  • Cookie Data: Up to 13 months.

Once the designated retention period expires, data is permanently deleted or anonymized. No unnecessary information is held beyond its required timeframe.


6 Disclosure to Third Parties

13 BD Never sells your data. However, certain information may be shared in the following limited circumstances:

  • Payment Providers: bKash, Nagad, Rocket — used solely to process transactions.
  • Identity Verification Services: A trusted verification partner for the KYC process.
  • Security Partners: Fraud Detection Services.
  • Legal Authorities: Under a court order or a lawful request from a regulatory authority.

With all third parties 13 BDhas a data protection agreement in place. They are held to the same privacy standards as we are.

Plain & Simple: Your information is never shared with advertisers or marketing companies under any circumstances.


7 Cookies & Tracking Technologies

13 BD The website uses cookies and similar technologies. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for maintaining login sessions and ensuring security.
  • Performance Cookies: Helps analyze website speed and overall performance.
  • Preference Cookies: Remembers your language and other preferences.
  • Analytics Cookies: To understand how users interact with the site — anonymously.

You can manage or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of the website.


8 Your Rights Over Your Data

13 BDYou have the following rights over your personal data held by 13 BD. These are your rights — know them and use them:

Right to Know

You have the right to know what data we hold about you. Simply submit a written request.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain circumstances, you may request the deletion of your data.

Right to Portability

You may request a downloadable copy of your data.

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted for specific reasons.

Right to Object

You may object to the use of your data for specific purposes.

To exercise any of the rights listed above, 13 BDPlease contact support. We will respond within 30 days. In some cases, legal obligations may prevent the complete deletion of certain data — if so, we will explain the reason.


9 Children's Privacy

13 BD's services are intended exclusively for adults aged 18 and above. We do not knowingly collect personal information from minors.

If it is found that a minor has created an account, that account and all associated data will be deleted immediately. Parents and guardians are urged to remain vigilant.

If you suspect a minor 13 BD is using the site, please notify us at support@13bd.ws. We will take immediate action.


10 Security Measures

13 BD We adhere to the highest industry standards to protect your data. Our security measures include:

  • Encryption: AES-256 encryption for all data transmission and storage.
  • SSL Certificate: Bank-grade 256-bit SSL connection protection.
  • Firewall: Multi-layered network firewall protection.
  • Security Audits: Regular third-party penetration testing.
  • Access Control: Only authorized personnel are permitted to access specific data.
  • 24/7 Monitoring: A round-the-clock security monitoring team.

That said, no online platform can guarantee 100% security. In the event of a security breach, we will notify affected members as quickly as possible and take all necessary steps.


11 Privacy Policy Changes

13 BD This Privacy Policy may be updated from time to time. You will be notified before any changes take effect.

  • For minor updates: the revision date on this page will be updated accordingly.
  • For major changes: advance notice will be sent to your registered email and via SMS.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

12 Contact Us

For any privacy-related questions or requests 13 BDContact us at:

  • Email: support@13bd.ws (Subject line: "Privacy Inquiry")
  • Live Chat: Available 24/7 via the chat icon in the bottom-right corner of the website
  • Response Time: 72 hours for general requests, 24 hours for urgent matters

We take every privacy request seriously. To protect your rights, 13 BD Always here for you.

Common Privacy Questions

Never, under any circumstances. 13 BD does not sell or rent your personal information to any third party. This is our strictest and most unwavering policy. Our business model does not rely on selling data — we earn through the services we provide.

Your KYC documents are stored in a separate encrypted vault, accessible only to authorized compliance personnel. Where shared with third-party identity verification services, those parties are bound by a data protection agreement with 13 BD.

Following account closure, certain data may be retained for up to 5 years due to legal obligations. After that period, all data is permanently deleted or anonymized. If you submit a deletion request earlier, we will remove as much data as legally permitted.

Essential cookies are required for the site to function properly — for example, to maintain your login session. However, analytics or preference cookies can be disabled. Manage these through your browser settings.

Play with Peace of Mind — Your Data is Safe

Every moment you spend with 13 BD is protected by our robust privacy safeguards. Join us today.

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